Privacy Policy

Last updated: August 29, 2026

The China Helper (“we”, “us”, or “our”) operates the website thechinahelper.com. This page explains what information we collect, why we collect it, and what choices you have. We keep it short and plain because we think privacy policies should be readable.

1. Who We Are

The China Helper is an independent resource platform for international students and foreigners living in, studying in, or moving to China. We publish free, practical guides and offer downloadable resources.

If you have any question about this policy, you can reach us through the contact page.

2. Information We Collect

We only collect what we actually need. That falls into four groups:

Information you give us directly

  • Contact form: if you message us, we receive your name, email address, and the content of your message.
  • Download requests: some free resources ask for an email address so we can send the file or related updates.

Information collected automatically

  • Usage data: pages visited, time spent, referring site, approximate location, and device/browser type, collected through analytics tools.
  • Server and security logs: our infrastructure providers record IP addresses and request details to keep the site secure and available.

We do not sell your personal information, and we do not collect sensitive categories such as government ID numbers or payment card details through this website.

3. How We Use Your Information

  • To reply to your questions and requests.
  • To deliver resources you asked for.
  • To understand which guides are useful, so we can improve them.
  • To keep the site secure and to prevent abuse.
  • To meet legal obligations, if any apply.

4. Third-Party Services We Rely On

We use a small number of trusted providers. Each only receives the data needed to do its job:

  • Cloudflare — content delivery, security, and email routing.
  • Google Analytics — website usage statistics.
  • Koko Analytics — privacy-friendly, self-hosted traffic statistics.
  • Amazon Web Services (SES) — sending transactional and notification emails.

These providers process data under their own privacy terms and standard safeguards. We do not share your information with advertisers.

5. Cookies and Analytics

We use cookies that are strictly necessary for the site to function, and analytics cookies that help us understand how the site is used. Analytics data is aggregated and used to improve content.

You can block or delete cookies in your browser settings. Doing so may affect parts of the site, but the guides themselves remain fully readable.

6. Children and Students

Part of our audience is students, and some readers may be under 18. We do not knowingly collect personal information from children without parental or guardian consent. If you are under 16, please use this site together with a parent or guardian.

7. How Long We Keep Your Information

We keep enquiry and download records only as long as needed to serve you and to meet legal or operational requirements. Analytics data is retained in aggregated form. You can ask us to delete your personal data at any time.

8. Your Rights

Depending on where you live, you may have the right to:

  • Access a copy of the personal data we hold about you.
  • Correct information that is inaccurate or incomplete.
  • Ask us to delete your personal data.
  • Object to, or ask us to restrict, certain processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us through the contact page. We will respond within a reasonable period.

9. Links to Other Websites

Our guides sometimes link to external websites we think are useful. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their policies.

10. Changes to This Policy

We may update this policy as the site grows. When we make material changes, we will revise the “Last updated” date at the top of this page. Continuing to use the site after a change means you accept the updated policy.

11. Contact Us

Questions about this policy or about your data?
Please get in touch through our contact page, or email us at [email protected].

This policy was last updated on August 29, 2026.

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